Viadurinimilano a Star of E-Commerce!
Viadurinimilano is growing, and this is demonstrated not only by the satisfaction of our customers all over the world for the accurate assistance we provide every day and the quality of the products sold, but also by the position conquered within the prestigious ranking “The stars of ecommerce 2020/2021”
Il Corriere della Sera in collaboration with the company’s market research statesman has launched a survey to collect and establish a ranking of the top 500 e-commerce excellence.
At the basis of the final result, which you can view at the following link, there is an accurate investigation that considered both objective criteria, thanks to the contribution of professional testers , both subjective parameters .
As for the former, the over 1500 shops that passed an initial selection, based on the traffic generated in Italy in 2019, were individually tested by a team of analysts with reference to 6 evaluation dimensions: ” Structure and ease of use“,”Security“,”Payment“,”Purchase and delivery“,”Customer service and communication” and “Technical performance“.
Parallel to these criteria, in a survey conducted through an online panel, over 3000 consumers evaluated the appearance of e-commerce stores according to 7 subjective criteria (eg “The homepage is clear and well structured”). At the same time, participants were asked to indicate which criteria they considered most important in evaluating an online shop (eg “Delivery information”, “Customer data security” etc.).
Thanks to the results obtained, Viadurinimilano is proud to be able to celebrate its 4th place in the ranking behind giants like Ikea and Zarahome. The seal “The Stars of E-commerce 2020/2021” becomes a new award that certifies the status of excellence of Viadurinimilano not only on the national scene, but also on the international one.